Stromasys Support Policies, Terms & Procedures

This page contains information on Stromasys Support Policies, including the Gold and Platinum Support Scope of Coverage, Service Level Agreements, and Support Procedures.

Global Support Scope of Coverage
Information on what is not covered under Stromasys Support plans.

Global Support Service Level Agreement
Information on Gold and Platinum Support plan hours of coverage, support channel availability, and response times.

Support Procedures
How and when to contact Stromasys Technical Support.